Measuring the perceived service quality of group package tours in China: a conceptual model and empirical evidence

  • Xiaomin He

    Student thesis: Master's Thesis

    Abstract

    Please refer to the "Abstract & TOC" file on the right side
    Date of Award2004
    Original languageEnglish
    SupervisorWai Sum SIU (Supervisor)

    User-Defined Keywords

    • China
    • Customer services
    • Case studies
    • Management
    • Package tours
    • Tourism

    Visibility

    • Full text is only available for download on campus.

    Cite this

    Documents

    • Abstract & TOC

      File: application/pdf, 242 KB

      Type: Supplementary materials

    '