Measuring the perceived service quality of group package tours in China: a conceptual model and empirical evidence

  • Xiaomin He

    Student thesis: Master's Thesis


    Please refer to the "Abstract & TOC" file on the right side
    Date of Award2004
    Original languageEnglish
    SupervisorWai Sum SIU (Supervisor)

    User-Defined Keywords

    • China
    • Customer services
    • Case studies
    • Management
    • Package tours
    • Tourism


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