Measuring the perceived service quality of group package tours in China: a conceptual model and empirical evidence

  • Xiaomin He

Student thesis: Master's Thesis


Please refer to the "Abstract & TOC" file on the right side
Date of Award2004
Original languageEnglish

User-Defined Keywords

  • China
  • Customer services
  • Case studies
  • Management
  • Package tours
  • Tourism

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