Antecedents and consequences of customer service experience: the case of theme park service

  • Ping Dong

    Student thesis: Master's Thesis


    Please refer to the "Abstract & TOC" file on the right side
    Date of Award2010
    Original languageEnglish
    SupervisorNoel Y M SIU (Supervisor)

    User-Defined Keywords

    • Amusement parks
    • China
    • Customer services
    • Hong Kong
    • Case studies
    • Management


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