Antecedents and consequences of customer service experience: the case of theme park service

  • Ping Dong

Student thesis: Master's Thesis


Please refer to the "Abstract & TOC" file on the right side
Date of Award2010
Original languageEnglish
SupervisorNoel Y M SIU (Supervisor)

User-Defined Keywords

  • Amusement parks
  • China
  • Customer services
  • Hong Kong
  • Case studies
  • Management

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