Why People Not Appreciate Others’ Help? Interpersonal Help, Overhelp, and Reciprocation

Man Nok Wong*

*Corresponding author for this work

    Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

    Abstract

    In this study, I examined the condition under which others’ help leads to reciprocation of help by using social relation model. Using data from 226 employees working in a telecommunication company located in central China, I found that others’ help is more positively and indirectly related to reciprocated help through feeling gratitude when the over-helping perception was lower rather than higher. These results suggest that over-helping perception provides employees with the emotional cues they need to interpret others’ motives of help, and to decide whether they should engage in reciprocated help.
    Original languageEnglish
    Title of host publicationAcademy of Management Proceedings 2016
    EditorsSonia Taneja
    PublisherAcademy of Management
    DOIs
    Publication statusPublished - 1 Jan 2016
    Event76th Annual Meeting of the Academy of Management, AOM 2016: Making Organizations Meaningful - Anaheim, United States
    Duration: 5 Aug 20169 Aug 2016
    https://aom.org/events/annual-meeting/past-annual-meetings/2016-making-organizations-meaningful (Conference website)
    https://journals.aom.org/toc/amproc/2016/1 (Conference proceedings)
    http://my.aom.org/ProgramDocs/2016/pdf/AOM_2016_Annual_Meeting_Program.pdf

    Publication series

    NameAcademy of Management Proceedings
    PublisherAcademy of Management
    Number1
    Volume2016
    ISSN (Print)0065-0668
    ISSN (Electronic)2151-6561

    Conference

    Conference76th Annual Meeting of the Academy of Management, AOM 2016
    Country/TerritoryUnited States
    CityAnaheim
    Period5/08/169/08/16
    Internet address

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