When Self-View Is at Stake: Responses to Ostracism Through the Lens of Self-Verification Theory

Erica XU*, Xu HUANG, Sandra L. Robinson

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

36 Citations (Scopus)

Abstract

We examined the conditions under which workplace ostracism promotes prosocial reactions (i.e., helping behavior) and deters antisocial behavior (i.e., social loafing). Using data from 213 employees and their direct supervisors, we found that when group identification is strong, workplace ostracism increases the helping behavior and decreases the social loafing of employees. Moreover, we found that employees’ tenure further moderates this effect; for those employees who have a strong group identification and long tenure, the positive association of ostracism and helping behavior is the strongest.

Original languageEnglish
Pages (from-to)2281-2302
Number of pages22
JournalJournal of Management
Volume43
Issue number7
DOIs
Publication statusPublished - 1 Sep 2017

Scopus Subject Areas

  • Finance
  • Strategy and Management

User-Defined Keywords

  • group identification
  • helping behavior
  • social loafing
  • tenure
  • workplace ostracism

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