When Self-View Is at Stake: Responses to Ostracism Through the Lens of Self-Verification Theory

Erica Xu*, Xu Huang, Sandra L. Robinson

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    78 Citations (Scopus)

    Abstract

    We examined the conditions under which workplace ostracism promotes prosocial reactions (i.e., helping behavior) and deters antisocial behavior (i.e., social loafing). Using data from 213 employees and their direct supervisors, we found that when group identification is strong, workplace ostracism increases the helping behavior and decreases the social loafing of employees. Moreover, we found that employees’ tenure further moderates this effect; for those employees who have a strong group identification and long tenure, the positive association of ostracism and helping behavior is the strongest.

    Original languageEnglish
    Pages (from-to)2281-2302
    Number of pages22
    JournalJournal of Management
    Volume43
    Issue number7
    DOIs
    Publication statusPublished - 1 Sept 2017

    Scopus Subject Areas

    • Finance
    • Strategy and Management

    User-Defined Keywords

    • group identification
    • helping behavior
    • social loafing
    • tenure
    • workplace ostracism

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