What leads students to adopt information from Wikipedia? An empirical investigation into the role of trust and information usefulness

Xiao Liang Shen*, Christy M K CHEUNG, Matthew K.O. Lee

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    77 Citations (Scopus)

    Abstract

    With the prevalence of the Internet, it has become increasingly easy and common for students to seek information from various online sources. Wikipedia is one of the largest and most popular reference websites that university students may heavily rely on in completing their assignments and other course-related projects. Based on the information adoption model, this study empirically examines the effects of trust and information usefulness on Hong Kong students' information adoption from Wikipedia. We conducted an online survey and analysed the responses using partial least squares. Overall, the model explained 69.4% of the variance in information adoption, 59.1% of the variance in trust and 62.7% of the variance in information usefulness. Interestingly, deviating significantly from the information adoption model, trust played a major role in determining information adoption and fully mediated the relationship between information usefulness and information adoption. The implications of this study will provide important insights to both researchers and practitioners.

    Original languageEnglish
    Pages (from-to)502-517
    Number of pages16
    JournalBritish Journal of Educational Technology
    Volume44
    Issue number3
    DOIs
    Publication statusPublished - May 2013

    Scopus Subject Areas

    • Education

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