What Does Repertoire Complexity Mean in the E-marketplace? Evidence from a Longitudinal Study

Jicheng Zeng, Yulin Fang*, Huifang Li

*Corresponding author for this work

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

Abstract

Although it is imperative for sellers to simultaneously and dynamically use multiple platform-based functions (PBFs) to improve sales performance in e-marketplaces, little is known about the temporal nature of repertoire complexity in influencing sales performance over time. Moreover, existing studies have overlooked the potential curvilinear effects of sellers’ repertoire complexity on sales performance. Extending the competitive dynamic literature on temporal changes in competitive repertoire and action sequences to the context, this study conceptualizes two dimensions of repertoire complexity in the e-marketplace, repertoire diversity (i.e., horizontal nature) and repertoire variability (i.e., vertical nature), and proposes a research model that incorporates their curvilinear effects on sales performance. A 10-month longitudinal dataset of 1060 sellers in the Taobao apparel industry was employed to test the proposed research model. The findings suggest a nuanced understanding of PBF repertoire characteristics. The research and practical implications are discussed.
Original languageEnglish
Title of host publicationPACIS 2022 Proceedings
PublisherAssociation for Information Systems
Number of pages17
ISBN (Electronic)9781958200018
Publication statusPublished - Jul 2022
Event26th Pacific Asia Conference on Information Systems, PACIS 2022 - Online, Taipei-Sydney
Duration: 5 Jul 20229 Jul 2022
https://aisel.aisnet.org/pacis2022/ (Conference Proceeding)

Conference

Conference26th Pacific Asia Conference on Information Systems, PACIS 2022
CityOnline, Taipei-Sydney
Period5/07/229/07/22
Internet address

User-Defined Keywords

  • Competitive dynamic
  • platform-based functions
  • repertoire variability
  • repertoire complexity
  • e-marketplace sellers

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