Understanding users' willingness to report online harassment on social networking sites: The role of efficacy

Randy Y.M. Wong, Christy M K Cheung, Bo Xiao

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

2 Citations (Scopus)

Abstract

Online harassment is an emerging global societal problem, with its pervasiveness and persistence creating long-lasting adverse psychological consequences to victims. While many social networking sites (SNSs) have started launching online reporting systems to combat online harassment, surprisingly, little empirical research has examined users' willingness to use the system for reporting online harassment. In this study, we propose a research model explaining the role of efficacy in using the online reporting system of SNSs to report online harassment. We expect that the results of this study make significant contributions to research and practice.

Original languageEnglish
Title of host publicationPACIS 2016 Proceedings
PublisherAssociation for Information Systems
Number of pages10
ISBN (Electronic)9789860491029
Publication statusPublished - 27 Jun 2016
Event20th Pacific Asia Conference on Information Systems, PACIS 2016 - National Chung Cheng University, Chiayi, Taiwan, Province of China
Duration: 27 Jun 20161 Jul 2016
http://www.pacis2016.org/
https://aisel.aisnet.org/pacis2016/
http://www.pacis2016.org/Upload/File/PACIS%202016_Session%20Timetable_Program%20Overview_20160623.pdf

Publication series

NamePacific Asia Conference on Information Systems

Conference

Conference20th Pacific Asia Conference on Information Systems, PACIS 2016
Country/TerritoryTaiwan, Province of China
CityChiayi
Period27/06/161/07/16
Internet address

Scopus Subject Areas

  • Information Systems

User-Defined Keywords

  • Facebook
  • Online harassment
  • Online reporting system
  • Response efficacy
  • Self-efficacy
  • Social cognitive theory
  • Social networking sites
  • Willingness to report

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