@article{a3a508f94a214787b0576de5e8d51752,
title = "Understanding the diverse health needs of Chinese people in Britain and developing cultural sensitive services",
abstract = "Summary: This article aims to examine the diverse health needs of Chinese people in Britain and explore how the understanding of this diversity contributes to the development of culturally sensitive services. Two arguments are highlighted. First, it is undoubtedly insensitive to impose mainstream health services on ethnic minority groups, such as Chinese people in Britain, as it neglects to accommodate the heritage that they want to uphold. Second, it may be equally insensitive to take for granted the fact that all members of ethnic minority groups prefer to organize their health according to their heritage. Findings: A better understanding of the diverse preferences for health services of ethnic minority groups in general and Chinese people's in particular would help health professionals to organize and deliver their services in a more culturally sensitive manner. The article has three main parts. The first part examines the importance of cultural sensitivity practices in health services. The second part explores the diverse health needs of Chinese people in Britain. The last part introduces two analytical tools, namely the culturagram and Titterton's paradigm for welfare. Applications: By applying these tools to four cases, the discussion shows how they contribute to the understanding of the diverse health needs of Chinese people and the development of culturally sensitive services.",
keywords = "Chinese people, culturagram, diversity, health needs, paradigm for welfare",
author = "Chau, {Ruby C.M.} and Yu, {Sam W.K.} and Tran, {Cam T.L.}",
note = "Funding Information: Third, as different Chinese people may face different problems and prefer different ways to cope with their problems, it is necessary to provide opportunities for them to make their different needs and preferences known to service providers, particularly through taking an active part in the provision and management of health and social services. In fact, a number of social organizations intend to create favourable conditions for Chinese people to participate actively in the care provision and health promotion process. For example, the Sheffield Chinese Community Centre regularly hold health talks and employ workers to assist Chinese older people to give voice to their opinions about the health system. Moreover, workers in the Centre{\textquoteright}s Kinhon project are keen to develop a network of Kinhon Ambassadors in which Chinese people are encouraged to act as volunteers to deliver health information sessions to members of the Chinese community (). In a research project funded by the Joseph Rowntree Foundation, provided examples of successful community projects which were designed and managed by Chinese older people. These projects included running English courses, conducting research on care needs of frail older Chinese and reviewing policies and practice concerning Chinese older carers. Through taking part in managing and planning of health and care services, the participants gained experience of having their needs met according to their ideas in the service provision process. As mentioned above, Mr A, Mrs B, Mr C and Mrs D openly express their health needs, and have clear views about the defects of the existing health care services available to them. If they can take an active part in the provision and management of these services as service users, they may be able to make these opinions known to health care practitioners. ",
year = "2012",
month = jul,
doi = "10.1177/1468017310388355",
language = "English",
volume = "12",
pages = "385--403",
journal = "Journal of Social Work",
issn = "1468-0173",
publisher = "SAGE Publications Ltd",
number = "4",
}