Understanding information systems continuance: The case of Internet-based learning technologies

Moez Limayem*, Christy M K CHEUNG

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

324 Citations (Scopus)

Abstract

Our research model expanded the Bhattacherjee's IS continuance model by adding a moderating effect (IS habit) to IS continuance intention and IS continued usage, postulating direct links between satisfaction and IS continued usage, as well as between prior behavior and IS continued usage. The model was tested with an Internet-based learning technology in a longitudinal setting. Data collected from 505 students were examined using partial least squares analysis. The results presented strong support for the theoretical links of IS continuance model, and for the new moderating effect. Both satisfaction and prior behavior were found to have significant impact on IS continuance. In addition, our findings confirmed the theoretical argument that the strength of intention to predict continuance was weakened by a high level of IS habit.

Original languageEnglish
Pages (from-to)227-232
Number of pages6
JournalInformation and Management
Volume45
Issue number4
DOIs
Publication statusPublished - Jun 2008

Scopus Subject Areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

User-Defined Keywords

  • e-Learning
  • Habit
  • Information systems continuance
  • Internet-based learning technology
  • Prior behavior
  • Satisfaction

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