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Trending Applications of Large Language Models: A User Perspective Survey

  • Yiqun ZHANG
  • , Mingjie Zhao
  • , Yunfan Zhang
  • , Yiu-ming Cheung*
  • *Corresponding author for this work

Research output: Contribution to journalJournal articlepeer-review

3 Citations (Scopus)

Abstract

Large language models (LLMs) have revolutionized industries, learning, and life, becoming an indispensable tool in daily digital interactions and reshaping how humans access knowledge and creativity. Despite the ubiquity of LLMs, a critical gap persists between nonartificial intelligence (AI) background users and overly specialized literature. Most existing LLM surveys mainly provide technical principles, engineering details, and professional evaluation, rather than conveying intuitive and easy-to-follow content to serve ordinary users. This article, therefore, is positioned as a user-centric and jargon-free review for all learners and practitioners who are curious about LLMs or intend to use them. Uniquely structured around organizational (e.g., text summarization) and innovative (e.g., content generation) application scenarios, and the user roles of engineers, designers, and supervisors, this survey demystifies LLM capabilities through intuitive taxonomies, case studies, and hands-on evaluations. Specifically, 18 mainstream LLMs are statistically selected as representatives to answer the following questions that ordinary users may be interested in: 1) where do LLMs come from, what are they, and why are they so smart (Section I); 2) which application scenarios are suitable for certain LLMs and why (Section II); 3) how users with different roles use LLMs (Section III); and 4) what do specific applications of LLMs look like (Section IV). In addition, readers will gain actionable insights to choose context-appropriate LLMs, develop an awareness of prompting, and mitigating potential risks such as hallucinations and prejudice in using LLMs. This survey is positioned as a gateway to LLM literacy, aims to bridges the gap between the cutting-edge LLMs and potential users. This work will be maintained as a living project to ensure its timeliness and continued impact in the corresponding rapidly evolving fields.

Original languageEnglish
Pages (from-to)1835-1852
Number of pages18
JournalIEEE Transactions on Artificial Intelligence
Volume7
Issue number4
Early online date10 Oct 2025
DOIs
Publication statusPublished - Apr 2026

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

User-Defined Keywords

  • Large language models (LLMs)
  • ordinary users
  • taxonomy
  • living Github project
  • Applications
  • survey and review

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