TQM and the Management of Labour

Adrian Wilkinson; Peter Allen; Ed Snape

doi:10.1108/01425459110002349

TQM and the Management of Labour

Adrian Wilkinson, Peter Allen, Ed Snape

Office of the Dean of Business

Research output: Contribution to journal › Journal article › peer-review

2 Citations (Scopus)

Abstract

Total Quality Management (TQM) looks like being one of the management fashions of the 1990s. In this respect the academic and prescriptive literature on TQM is reviewed. The factors which have encouraged organisations to introduce TQM are discussed and some of the implications for the management of labour outlined. It is suggested that TQM is consistent with a move towards human resource management.

Original language	English
Pages (from-to)	24-31
Number of pages	8
Journal	Employee Relations
Volume	13
Issue number	1
DOIs	https://doi.org/10.1108/01425459110002349
Publication status	Published - 1 Jan 1991

Scopus Subject Areas

Strategy and Management
Organizational Behavior and Human Resource Management
Management of Technology and Innovation

User-Defined Keywords

Banking
Manufacturing industry
Human resource management
TQM
Quality control

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10.1108/01425459110002349

Cite this

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AB - Total Quality Management (TQM) looks like being one of the management fashions of the 1990s. In this respect the academic and prescriptive literature on TQM is reviewed. The factors which have encouraged organisations to introduce TQM are discussed and some of the implications for the management of labour outlined. It is suggested that TQM is consistent with a move towards human resource management.

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KW - Quality control

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TQM and the Management of Labour

Abstract

Scopus Subject Areas

User-Defined Keywords

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