Toward intimacy in user experience: Enduring interaction in the use of computational objects

Kenny K.N. Chow*

*Corresponding author for this work

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

3 Citations (Scopus)

Abstract

Affective aspects of user experience, like friendliness and pleasantness, are said to be too subjective to be assessed by user-evaluation approaches. This paper connects the issue of affectivity to bodily experience, providing a theoretical reflection on the topic of engagingness in terms of sensory perception, motor action, and cognitive operation. It introduces the idea of "enduring interaction," grounded in phenomenology in philosophy, to refer to the phenomenon of continuingly engaging interaction within constantly changing computational environments, as opposed to the discrete, conversational type of computer-human interaction. Enduring interaction emphasizes the temporal pattern of user engagement with an interactive system. The author argues this new design perspective would lead to intimacy, which explains a user's affection for a design. With design exemplars from mechanical and digital artifacts, the paper shows how the framework assists in analyzing user experience of varying intimacy and opens up possibilities for creating more affective computational artifacts.

Original languageEnglish
Title of host publication8th International Conference on Design and Emotion
Subtitle of host publicationOut of Control
EditorsJamie Brassett, Paul Hekkert, Geke Ludden, Matt Malpass, Janet Mcdonnell
PublisherCentral Saint Martins College of Arts and Design, University of the Arts London; The Design and Emotions Society
Pages71
Number of pages1
ISBN (Print)9780957071926
Publication statusPublished - Sept 2012
Event8th International Conference on Design and Emotion: Out of Control - London, United Kingdom
Duration: 11 Sept 201214 Sept 2012

Publication series

NameInternational Conference on Design and Emotion

Conference

Conference8th International Conference on Design and Emotion: Out of Control
Country/TerritoryUnited Kingdom
CityLondon
Period11/09/1214/09/12

Scopus Subject Areas

  • Human Factors and Ergonomics

User-Defined Keywords

  • Affective user experience
  • Interaction design
  • Phenomenology
  • Sensorimotor experience
  • Temporality
  • Animated and gestural interfaces
  • Digital media

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