The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration

Aaron X.L. Shen; Matthew K.O. Lee; Christy M K Cheung; Huaping Chen

The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration

Aaron X.L. Shen^*, Matthew K.O. Lee, Christy M K Cheung, Huaping Chen

^*Corresponding author for this work

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

1 Citation (Scopus)

Abstract

Today, instant messaging has been becoming a major communication technology in business environment. One important causal factor related to the use of instant messaging is critical mass. Specifically, the use of instant messaging requires collective efforts and interdependence among two or more people, and thus is conceptualized as intentional social action in the current study. Drawing on prior studies of social influence and critical mass, we propose a research model and empirically evaluate it using survey data collected from 227 respondents. The results indicate that perceived critical mass impacts usage we-intention both directly and indirectly through attitude and social influence factors. We believe the findings of this study will provide important implications to both researchers and practitioners.

Original language	English
Title of host publication	Proceedings of the International Conference on Electronic Business (ICEB)
Pages	1060-1069
Number of pages	10
Publication status	Published - Nov 2009
Event	9th International Conference on Electronic Business, ICEB 2009 - Macau, China, Macau, China Duration: 30 Nov 2009 → 4 Dec 2009

Publication series

Name	Proceedings of the International Conference on Electronic Business (ICEB)
ISSN (Print)	1683-0040

Conference

Conference	9th International Conference on Electronic Business, ICEB 2009
Country/Territory	China
City	Macau
Period	30/11/09 → 4/12/09

Scopus Subject Areas

Business, Management and Accounting(all)
Computer Science(all)

User-Defined Keywords

Instant messaging
Perceived critical mass
Social influence
Theory of reasoned action
We-intention

Cite this

@inproceedings{e2eec6cefb84412786383e2365a547f5,

title = "The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration",

abstract = "Today, instant messaging has been becoming a major communication technology in business environment. One important causal factor related to the use of instant messaging is critical mass. Specifically, the use of instant messaging requires collective efforts and interdependence among two or more people, and thus is conceptualized as intentional social action in the current study. Drawing on prior studies of social influence and critical mass, we propose a research model and empirically evaluate it using survey data collected from 227 respondents. The results indicate that perceived critical mass impacts usage we-intention both directly and indirectly through attitude and social influence factors. We believe the findings of this study will provide important implications to both researchers and practitioners.",

keywords = "Instant messaging, Perceived critical mass, Social influence, Theory of reasoned action, We-intention",

author = "Shen, {Aaron X.L.} and Lee, {Matthew K.O.} and Cheung, {Christy M K} and Huaping Chen",

year = "2009",

month = nov,

language = "English",

series = "Proceedings of the International Conference on Electronic Business (ICEB)",

pages = "1060--1069",

booktitle = "Proceedings of the International Conference on Electronic Business (ICEB)",

}

Shen, AXL, Lee, MKO, Cheung, CMK & Chen, H 2009, The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration. in Proceedings of the International Conference on Electronic Business (ICEB). Proceedings of the International Conference on Electronic Business (ICEB), pp. 1060-1069, 9th International Conference on Electronic Business, ICEB 2009, Macau, China, 30/11/09.

The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration. / Shen, Aaron X.L.; Lee, Matthew K.O.; Cheung, Christy M K et al.
Proceedings of the International Conference on Electronic Business (ICEB). 2009. p. 1060-1069 (Proceedings of the International Conference on Electronic Business (ICEB)).

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

TY - GEN

T1 - The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration

AU - Shen, Aaron X.L.

AU - Lee, Matthew K.O.

AU - Cheung, Christy M K

AU - Chen, Huaping

PY - 2009/11

Y1 - 2009/11

N2 - Today, instant messaging has been becoming a major communication technology in business environment. One important causal factor related to the use of instant messaging is critical mass. Specifically, the use of instant messaging requires collective efforts and interdependence among two or more people, and thus is conceptualized as intentional social action in the current study. Drawing on prior studies of social influence and critical mass, we propose a research model and empirically evaluate it using survey data collected from 227 respondents. The results indicate that perceived critical mass impacts usage we-intention both directly and indirectly through attitude and social influence factors. We believe the findings of this study will provide important implications to both researchers and practitioners.

AB - Today, instant messaging has been becoming a major communication technology in business environment. One important causal factor related to the use of instant messaging is critical mass. Specifically, the use of instant messaging requires collective efforts and interdependence among two or more people, and thus is conceptualized as intentional social action in the current study. Drawing on prior studies of social influence and critical mass, we propose a research model and empirically evaluate it using survey data collected from 227 respondents. The results indicate that perceived critical mass impacts usage we-intention both directly and indirectly through attitude and social influence factors. We believe the findings of this study will provide important implications to both researchers and practitioners.

KW - Instant messaging

KW - Perceived critical mass

KW - Social influence

KW - Theory of reasoned action

KW - We-intention

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M3 - Conference proceeding

AN - SCOPUS:84873540570

T3 - Proceedings of the International Conference on Electronic Business (ICEB)

SP - 1060

EP - 1069

BT - Proceedings of the International Conference on Electronic Business (ICEB)

T2 - 9th International Conference on Electronic Business, ICEB 2009

Y2 - 30 November 2009 through 4 December 2009

ER -

The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration

Abstract

Publication series

Conference

Scopus Subject Areas

User-Defined Keywords

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Cite this