The role of habit in information systems continuance: Examining the evolving relationship between intention and usage

Christy M K Cheung, Moez Limayem

    Research output: Contribution to conferenceConference paperpeer-review

    68 Citations (Scopus)

    Abstract

    The purpose of this study is to investigate the evolving relationship between intention and information systems usage over time. Our main argument is that as individuals get into the habit of continuously using a system, the predictive power of intention will be diluted. Consequently, the more usage is performed out of habit, the less cognitive planning is involved. The research model is tested in a longitudinal setting and the results present strong support to the hypotheses. The moderating effect of habit on the relationship between intention and usage increases over time, while the impact of intention on IS continued usage weakens over time. In addition, prior behavior is found to have a strong and significant effect on continued usage. The implications of this study are noteworthy for both researchers and practitioners.

    Original languageEnglish
    Pages471-482
    Number of pages12
    Publication statusPublished - 2005
    Event26th International Conference on Information Systems, ICIS 2005 - Las Vegas, NV, United States
    Duration: 11 Dec 200514 Dec 2005

    Conference

    Conference26th International Conference on Information Systems, ICIS 2005
    Country/TerritoryUnited States
    CityLas Vegas, NV
    Period11/12/0514/12/05

    Scopus Subject Areas

    • Computer Science Applications
    • Statistics, Probability and Uncertainty
    • Applied Mathematics
    • Library and Information Sciences

    User-Defined Keywords

    • Habit
    • Intention
    • IS continuance
    • Longitudinal study
    • Usage

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