The protection of privacy in Internet banking

Victor LIAO*

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

1 Citation (Scopus)

Abstract

This paper explores the consumer concerns about privacy in Internet e-banking and examines the impacts of several variables in relation to perceived privacy protection. The findings suggest that commercial banks must effectively minimize transaction errors, eliminate unauthorized use of personal data, control offensive access and maintain transactions records. Preventive management is vital to the enhancement of privacy of Internet banking and the consumer acceptance of Internet banking services.

Original languageEnglish
Pages (from-to)515-517
Number of pages3
JournalProceedings of the International Conference on Electronic Business (ICEB)
Publication statusPublished - 2005
Event5th International Conference on Electronic Business, ICEB 2005 - Hong Kong, Hong Kong
Duration: 5 Dec 20059 Dec 2005

Scopus Subject Areas

  • Business, Management and Accounting(all)
  • Computer Science(all)

User-Defined Keywords

  • Consumers
  • E-finance
  • Internet banking
  • Privacy

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