Abstract
This paper explores the consumer concerns about privacy in Internet e-banking and examines the impacts of several variables in relation to perceived privacy protection. The findings suggest that commercial banks must effectively minimize transaction errors, eliminate unauthorized use of personal data, control offensive access and maintain transactions records. Preventive management is vital to the enhancement of privacy of Internet banking and the consumer acceptance of Internet banking services.
Original language | English |
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Pages (from-to) | 515-517 |
Number of pages | 3 |
Journal | Proceedings of the International Conference on Electronic Business (ICEB) |
Publication status | Published - 2005 |
Event | 5th International Conference on Electronic Business, ICEB 2005 - Hong Kong, Hong Kong Duration: 5 Dec 2005 → 9 Dec 2005 |
Scopus Subject Areas
- Business, Management and Accounting(all)
- Computer Science(all)
User-Defined Keywords
- Consumers
- E-finance
- Internet banking
- Privacy