The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship

Henry FOCK*, Flora CHIANG, Kevin Y. Au, Michael K. Hui

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

23 Citations (Scopus)

Abstract

This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested.

Original languageEnglish
Pages (from-to)319-328
Number of pages10
JournalInternational Journal of Hospitality Management
Volume30
Issue number2
DOIs
Publication statusPublished - Jun 2011

Scopus Subject Areas

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

User-Defined Keywords

  • Collectivistic orientation
  • Job satisfaction
  • Psychological empowerment

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