The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship

Henry Fock; Flora Chiang; Kevin Y. Au; Michael K. Hui

doi:10.1016/j.ijhm.2010.08.002

The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship

Henry Fock^*, Flora Chiang, Kevin Y. Au, Michael K. Hui

^*Corresponding author for this work

Research output: Contribution to journal › Journal article › peer-review

37 Citations (Scopus)

Abstract

This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested.

Original language	English
Pages (from-to)	319-328
Number of pages	10
Journal	International Journal of Hospitality Management
Volume	30
Issue number	2
DOIs	https://doi.org/10.1016/j.ijhm.2010.08.002
Publication status	Published - Jun 2011

Scopus Subject Areas

Tourism, Leisure and Hospitality Management
Strategy and Management

User-Defined Keywords

Collectivistic orientation
Job satisfaction
Psychological empowerment

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10.1016/j.ijhm.2010.08.002

Cite this

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title = "The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship",

abstract = "This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested.",

keywords = "Collectivistic orientation, Job satisfaction, Psychological empowerment",

author = "Henry Fock and Flora Chiang and Au, {Kevin Y.} and Hui, {Michael K.}",

note = "Funding Information: We would like to thank Michael Harris Bond and Joyce Iun for their comments on early drafts of this paper. This study is supported by the Earmark Grant of the Hong Kong Research Grants Council (Ref. No. 2425/05H).",

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AU - Au, Kevin Y.

AU - Hui, Michael K.

N1 - Funding Information: We would like to thank Michael Harris Bond and Joyce Iun for their comments on early drafts of this paper. This study is supported by the Earmark Grant of the Hong Kong Research Grants Council (Ref. No. 2425/05H).

PY - 2011/6

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N2 - This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested.

AB - This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested.

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DO - 10.1016/j.ijhm.2010.08.002

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The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship

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