@article{ab595e65715648fab27dc320cc9e2a87,
title = "The long haul: Sustaining TQM at British Steel Teesside Works",
keywords = "case studies, organizational effectiveness, TQM",
author = "Tom Redman and Adrian Wilkinson and Ed Snape",
note = "Publisher copyright: Copyright {\textcopyright} 1996, MCB UP Limited",
year = "1996",
month = mar,
day = "1",
doi = "10.1108/01437729610112358",
language = "English",
volume = "17",
pages = "34--51",
journal = "International Journal of Manpower",
issn = "0143-7720",
publisher = "Emerald Publishing",
number = "2",
}