The Joint Effects of Issue Importance, Managerial Openness, and Positive Mood on Voice and Tactics

Erica Xu, Wu Liu

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

Abstract

The existing voice research has mainly focused on when employees would speak up, but we have limited knowledge about how employees would speak up. In this study we examine not only voice but also employee voice tactics, defined as various manners employees take to express concerns or share suggestions to their leaders. Based on upward communication literature, we propose that voice and voice tactics are influenced by the characteristics of the message, and both stable and temporal characteristics of the leader. Specifically, we examined the joint effects of issue importance, managerial openness, and leaders¡¦ positive mood on employee voice and voice tactics. Using two-wave data from 232 supervisor-subordinate dyads, we found that employees were mostly likely to speak up and to use public and formal voice tactics only when (1) the issue was important, (2) leaders were open to employee voice, and (3) leaders had a positive mood, simultaneously.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings 2013
EditorsSonia Taneja
PublisherAcademy of Management
Pages736-741
Number of pages6
DOIs
Publication statusPublished - 1 Jan 2013
Event73rd Annual Meeting of the Academy of Management, AOM 2013: Capitalism in Question - Orlando, United States
Duration: 9 Aug 201313 Aug 2013
http://pd.aom.org/2013/subMenu.asp?mode=setmenu&menuid=14 (Conference program)
https://journals.aom.org/toc/amproc/2013/1 (Conference proceedings)

Publication series

NameAcademy of Management Proceedings
Number1
Volume2013
ISSN (Print)0065-0668
ISSN (Electronic)2151-6561

Conference

Conference73rd Annual Meeting of the Academy of Management, AOM 2013
Country/TerritoryUnited States
CityOrlando
Period9/08/1313/08/13
Internet address

Scopus Subject Areas

  • Management Information Systems
  • Management of Technology and Innovation
  • Industrial relations

User-Defined Keywords

  • leader
  • voice
  • voice tactics

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