The insurance value of corporate social responsibility in the context of service failure and co-created

Ho-Yan Kwan; Yee Man Noel Siu; Junfeng Zhang

The insurance value of corporate social responsibility in the context of service failure and co-created

Ho-Yan Kwan, Yee Man Noel Siu, Junfeng Zhang

Research output: Contribution to conference › Conference paper

Original language	English
Publication status	Published - Dec 2014
Event	5th World Business Ethics Forum: Business Ethics: Challenges and Implications for the Private and Public Sectors - Macau, China Duration: 9 Dec 2014 → 11 Dec 2014

Conference

Conference	5th World Business Ethics Forum: Business Ethics: Challenges and Implications for the Private and Public Sectors
Period	9/12/14 → 11/12/14

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Cite this

@conference{bcfbd4bbb84d437789feb6f5c1860349,

title = "The insurance value of corporate social responsibility in the context of service failure and co-created",

author = "Ho-Yan Kwan and Siu, {Yee Man Noel} and Junfeng Zhang",

year = "2014",

month = dec,

language = "English",

note = "5th World Business Ethics Forum: Business Ethics: Challenges and Implications for the Private and Public Sectors ; Conference date: 09-12-2014 Through 11-12-2014",

}

TY - CONF

T1 - The insurance value of corporate social responsibility in the context of service failure and co-created

AU - Kwan, Ho-Yan

AU - Siu, Yee Man Noel

AU - Zhang, Junfeng

PY - 2014/12

Y1 - 2014/12

M3 - Conference paper

T2 - 5th World Business Ethics Forum: Business Ethics: Challenges and Implications for the Private and Public Sectors

Y2 - 9 December 2014 through 11 December 2014

ER -