The influence of Rewards and Shared Vision on Customer-oriented Behavior and Service Quality

Flora Chiang; Henry Fock; Thomas A. Birtch

The influence of Rewards and Shared Vision on Customer-oriented Behavior and Service Quality

Flora Chiang, Henry Fock, Thomas A. Birtch

Research output: Contribution to conference › Conference paper › peer-review

Original language	English
Publication status	Published - Jul 2017
Event	Academy of Marketing Conference 2017: Freedom Through Marketing - Looking Back, Going Forward - Hull University Business School, Hull, United Kingdom Duration: 3 Jul 2017 → 6 Jul 2017 https://www.academyofmarketing.org/conference/conference-2017/

Conference

Conference	Academy of Marketing Conference 2017
Country/Territory	United Kingdom
City	Hull
Period	3/07/17 → 6/07/17
Internet address	https://www.academyofmarketing.org/conference/conference-2017/

Cite this

@conference{2b5ff62d0b1a40a08ea43c97286c2dde,

title = "The influence of Rewards and Shared Vision on Customer-oriented Behavior and Service Quality",

author = "Flora Chiang and Henry Fock and Birtch, {Thomas A.}",

year = "2017",

month = jul,

language = "English",

note = "Academy of Marketing Conference 2017 : Freedom Through Marketing - Looking Back, Going Forward ; Conference date: 03-07-2017 Through 06-07-2017",

url = "https://www.academyofmarketing.org/conference/conference-2017/",

}