TY - JOUR
T1 - The (digital) medium of mobility is the message
T2 - Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
AU - Ratan, Rabindra
AU - Earle, Kelsey
AU - Rosenthal, Sonny
AU - Chen, Vivian Hsueh Hua
AU - Gambino, Andrew
AU - Goggin, Gerard
AU - Stevens, Hallam
AU - Li, Benjamin
AU - Lee, Kwan Min
N1 - Funding information:
Funding was granted for this study through a partnership between Michigan State University’s Innovation Center and Gotcha Mobility LLC. This funding source had no involvement in any specific aspects of the study design; data collection, analysis, or interpretation of data; writing of the report; or decision to submit the article for publication.
Publisher copyright:
© 2021 The Author(s). Published by Elsevier Ltd.
PY - 2021/4/1
Y1 - 2021/4/1
N2 - The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.
AB - The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.
KW - Technology acceptance model
KW - Survey
KW - Micromobility
KW - Mobile apps
KW - e-scooters
UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85108735333&doi=10.1016%2fj.chbr.2021.100076&partnerID=40&md5=7b5924c86416883be9e0af0a9194779e
U2 - 10.1016/j.chbr.2021.100076
DO - 10.1016/j.chbr.2021.100076
M3 - Journal article
SN - 2451-9588
VL - 3
JO - Computers in Human Behavior Reports
JF - Computers in Human Behavior Reports
M1 - 100076
ER -