The asymmetric effect of web site attribute performance on web satisfaction: An empirical study

Research output: Contribution to journal › Journal article

Access to Document

@article{4ec995001c0f43609a26b96dd2d2675d,

title = "The asymmetric effect of web site attribute performance on web satisfaction: An empirical study",

author = "Cheung, {Christy M K} and Lee, {Matthew K.O.}",

year = "2005",

month = aug,

doi = "10.1353/esj.2005.0007",

language = "English",

volume = "3",

pages = "65--86",

journal = "e-Service Journal",

issn = "1528-8226",

publisher = "Indiana University Press",

number = "3",

}