Telecommuting amid Covid-19: The Governmobility of work-from-home employees in Hong Kong

Covid-19 has wreaked havoc worldwide. To mitigate the spread of the virus, societies around the world implemented various social control measures and restrictions on mobility. Traditional work practices were upended, leading to a widespread adoption of telecommuting in many cities, effectively turning urban spaces into expansive work-from-home laboratories. The exchange of digitized documents, virtual conversations, and online transactions replaced physical movements and face-to-face communication, allowing for the continuation of productive activities. This shift to telecommuting raises important questions about the impact on traditional business practices and power dynamics in the workplace. It also prompts us to examine how new communication and surveillance tools facilitate collaboration and enhance worker productivity. Furthermore, it is essential to understand how employees navigate and adapt to the opportunities and limitations presented in a teleworking environment. To gain insights into these issues, this paper focuses on the experiences of work-from-home employees in the community of Tin Shui Wai in Hong Kong, using the concept of governmobility as an analytical framework. The findings reveal that telecommuting is enabled by innovative social interaction mechanisms, changes in power dynamics, and the implementation of new discourse and surveillance methods, all of which are contingent on specific work and life conditions. The various experiences of telecommuting, such as working in a home office, in virtual workspaces, and using on-body devices, demonstrate adaptable responses to the emerging opportunities and constraints of telecommuting. These experiences illuminate the intricate ways in which work and life intertwine in both physical and temporal dimensions.