Supply Chain Quality and Excellence in the New Economy: An Empirical Study of Hong Kong Based Firms

Chu hua Kuei, Christian N. Madu, Vincent W S CHOW, Min H. lu

Research output: Contribution to journalReview articlepeer-review

14 Citations (Scopus)

Abstract

There exists an association between Supply Chain Quality Management (SCQM) and supply chain competence. To verify such claims, data was collected from Hong Kong based firms. The data showed in most cases an association could be established between SCQM initiatives and the supply chain competence. Some fi rms with SCQM initiatives tend to perform better in terms of customer service or product quality. Supply chains managers may therefore, perform better when their managerial foci are consistent with recognized dimensions of supply chain quality and excellence. In today’s global economy supply chain management is crucial in achieving organizational effectiveness.

Original languageEnglish
Pages (from-to)33-53
Number of pages21
JournalMultinational Business Review
Volume13
Issue number1
DOIs
Publication statusPublished - 11 Mar 2005

Scopus Subject Areas

  • Business and International Management
  • Business, Management and Accounting(all)

User-Defined Keywords

  • Excellence
  • Hong Kong
  • Quality
  • Supply chain management

Fingerprint

Dive into the research topics of 'Supply Chain Quality and Excellence in the New Economy: An Empirical Study of Hong Kong Based Firms'. Together they form a unique fingerprint.

Cite this