Social network, social trust and shared goals in organizational knowledge sharing

Vincent W S CHOW*, Lai Sheung Chan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

763 Citations (Scopus)

Abstract

The aim of our study was to further develop an understanding of social capital in organizational-knowledge-sharing. We first developed a measurement tool and then a theoretical framework in which three social capital factors (social network, social trust, and shared goals) were combined with the theory of reasoned action; their relationships were then examined using confirmatory factoring analysis. We then surveyed of 190 managers from Hong Kong firms, we confirm that a social network and shared goals significantly contributed to a person's volition to share knowledge, and directly contributed to the perceived social pressure of the organization. The social trust has however showed no direct effect on the attitude and subjective norm of sharing knowledge.

Original languageEnglish
Pages (from-to)458-465
Number of pages8
JournalInformation and Management
Volume45
Issue number7
DOIs
Publication statusPublished - Nov 2008

Scopus Subject Areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

User-Defined Keywords

  • Confirmatory factor analysis
  • Knowledge sharing
  • Social capital
  • Theory of reasoned action

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