Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Amy Y Y CHEN; D. Lance Ferris; Ho Kwong Kwan

doi:10.5464/AMBPP.2011.54.a

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Amy Y Y CHEN^*, D. Lance Ferris, Ho Kwong Kwan

^*Corresponding author for this work

Department of Management

Research output: Contribution to conference › Paper › peer-review

Abstract

We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

Original language	English
DOIs	https://doi.org/10.5464/AMBPP.2011.54.a
Publication status	Published - 2011
Event	71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 - San Antonio, TX, United States Duration: 12 Aug 2011 → 16 Aug 2011

Conference

Conference	71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011
Country/Territory	United States
City	San Antonio, TX
Period	12/08/11 → 16/08/11

Scopus Subject Areas

Management Information Systems
Management of Technology and Innovation
Industrial relations

User-Defined Keywords

Engagement
Incivility
Narcissism

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10.5464/AMBPP.2011.54.a

Cite this

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title = "Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance",

abstract = "We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.",

keywords = "Engagement, Incivility, Narcissism",

author = "CHEN, {Amy Y Y} and Ferris, {D. Lance} and Kwan, {Ho Kwong}",

note = "Copyright: Copyright 2017 Elsevier B.V., All rights reserved.; 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 ; Conference date: 12-08-2011 Through 16-08-2011",

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doi = "10.5464/AMBPP.2011.54.a",

language = "English",

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Self-love's lost labor : Narcissism exacerbates incivility's effects on engagement and performance. / CHEN, Amy Y Y; Ferris, D. Lance; Kwan, Ho Kwong.

2011. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States.

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - Self-love's lost labor

T2 - 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011

AU - CHEN, Amy Y Y

AU - Ferris, D. Lance

AU - Kwan, Ho Kwong

PY - 2011

Y1 - 2011

N2 - We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

AB - We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

KW - Engagement

KW - Incivility

KW - Narcissism

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DO - 10.5464/AMBPP.2011.54.a

M3 - Paper

AN - SCOPUS:85009357383

Y2 - 12 August 2011 through 16 August 2011

ER -

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Abstract

Conference

Scopus Subject Areas

User-Defined Keywords

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