Abstract
We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.
Original language | English |
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DOIs | |
Publication status | Published - 2011 |
Event | 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 - San Antonio, TX, United States Duration: 12 Aug 2011 → 16 Aug 2011 |
Conference
Conference | 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 |
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Country/Territory | United States |
City | San Antonio, TX |
Period | 12/08/11 → 16/08/11 |
Scopus Subject Areas
- Management Information Systems
- Management of Technology and Innovation
- Industrial relations
User-Defined Keywords
- Engagement
- Incivility
- Narcissism