Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen; D. Lance Ferris; Ho Kwong Kwan

doi:10.5465/ambpp.2011.65869119

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen, D. Lance Ferris, Ho Kwong Kwan

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

Abstract

We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

Original language	English
Title of host publication	Academy of Management Proceedings 2011
Editors	Sonia Taneja
Publisher	Academy of Management
DOIs	https://doi.org/10.5465/ambpp.2011.65869119
Publication status	Published - Aug 2011
Event	71st Annual Meeting of the Academy of Management, AOM 2011: West Meets East - Enlightening, Balancing, and Transcending - San Antonio, TX, United States Duration: 12 Aug 2011 → 16 Aug 2011 http://pd.aom.org/2011/subMenu.asp?mode=setmenu&menuid=14 (Conference program) https://journals.aom.org/toc/amproc/2011/1 (Conference proceedings)

Publication series

Name	Academy of Management Proceedings
Number	1
Volume	2011
ISSN (Print)	0065-0668
ISSN (Electronic)	2151-6561

Conference

Conference	71st Annual Meeting of the Academy of Management, AOM 2011
Country/Territory	United States
City	San Antonio, TX
Period	12/08/11 → 16/08/11
Internet address	http://pd.aom.org/2011/subMenu.asp?mode=setmenu&menuid=14 (Conference program) https://journals.aom.org/toc/amproc/2011/1 (Conference proceedings)

Scopus Subject Areas

Management Information Systems
Management of Technology and Innovation
Industrial relations

User-Defined Keywords

Engagement
Incivility
Narcissism

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.5465/ambpp.2011.65869119

Cite this

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title = "Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance",

abstract = "We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.",

keywords = "Engagement, Incivility, Narcissism",

author = "Yuanyi Chen and Ferris, {D. Lance} and Kwan, {Ho Kwong}",

note = "Copyright: Copyright 2017 Elsevier B.V., All rights reserved.; 71st Annual Meeting of the Academy of Management, AOM 2011 : West Meets East - Enlightening, Balancing, and Transcending ; Conference date: 12-08-2011 Through 16-08-2011",

year = "2011",

month = aug,

doi = "10.5465/ambpp.2011.65869119",

language = "English",

series = "Academy of Management Proceedings",

publisher = "Academy of Management",

number = "1",

editor = "Sonia Taneja",

booktitle = "Academy of Management Proceedings 2011",

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url = "http://pd.aom.org/2011/subMenu.asp?mode=setmenu&menuid=14, https://journals.aom.org/toc/amproc/2011/1",

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Chen, Y, Ferris, DL & Kwan, HK 2011, Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance. in S Taneja (ed.), Academy of Management Proceedings 2011. Academy of Management Proceedings, no. 1, vol. 2011, Academy of Management, 71st Annual Meeting of the Academy of Management, AOM 2011, San Antonio, TX, United States, 12/08/11. https://doi.org/10.5465/ambpp.2011.65869119

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance. / Chen, Yuanyi; Ferris, D. Lance; Kwan, Ho Kwong.
Academy of Management Proceedings 2011. ed. / Sonia Taneja. Academy of Management, 2011. (Academy of Management Proceedings; Vol. 2011, No. 1).

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

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AB - We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

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Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Abstract

Publication series

Conference

Scopus Subject Areas

User-Defined Keywords

UN SDGs

Access to Document

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