Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen, D. Lance Ferris, Ho Kwong Kwan

    Research output: Chapter in book/report/conference proceedingConference contributionpeer-review

    Abstract

    We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

    Original languageEnglish
    Title of host publicationAcademy of Management Proceedings 2011
    EditorsSonia Taneja
    PublisherAcademy of Management
    DOIs
    Publication statusPublished - Aug 2011
    Event71st Annual Meeting of the Academy of Management, AOM 2011: West Meets East - Enlightening, Balancing, and Transcending - San Antonio, TX, United States
    Duration: 12 Aug 201116 Aug 2011
    http://pd.aom.org/2011/subMenu.asp?mode=setmenu&menuid=14 (Conference program)
    https://journals.aom.org/toc/amproc/2011/1 (Conference proceedings)

    Publication series

    NameAcademy of Management Proceedings
    Number1
    Volume2011
    ISSN (Print)0065-0668
    ISSN (Electronic)2151-6561

    Conference

    Conference71st Annual Meeting of the Academy of Management, AOM 2011
    Country/TerritoryUnited States
    CitySan Antonio, TX
    Period12/08/1116/08/11
    Internet address

    Scopus Subject Areas

    • Management Information Systems
    • Management of Technology and Innovation
    • Industrial relations

    User-Defined Keywords

    • Engagement
    • Incivility
    • Narcissism

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