Abstract
The purpose of this study was to examine direct and indirect relationships between met-expectation and coaches’ attitudinal work-related outcomes (job satisfaction and organizational commitment) through the mediating effects of perceived organizational support. A total of 260 coaches at National Collegiate Athletic Association (NCAA) Division I, II, and III institutions in the United States participated in the online survey. The results of structural equation modeling (SEM) indicated full mediation of perceived organizational support between met-expectation and job satisfaction and partial mediation of perceived organizational support between met-expectation and organizational commitment. In addition, the results of multiple group SEM revealed distinct paths between high profile sports and non-high profile sports. Met-expectation had only indirect relationships with job satisfaction and organizational commitment through perceived organizational support for coaches in high-profile sports. However, met-expectation had both direct and indirect relationships with organizational commitment for coaches in non-high profile sports. The results generally support the effects of met-expectation on coaches’ attitudes, which highlights the importance of clear expectations for coaches and their immediate supervisors.
Original language | English |
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Pages (from-to) | 477-490 |
Number of pages | 14 |
Journal | Sport Management Review |
Volume | 22 |
Issue number | 4 |
DOIs | |
Publication status | Published - Aug 2019 |
Scopus Subject Areas
- Business and International Management
- Tourism, Leisure and Hospitality Management
- Strategy and Management
- Organizational Behavior and Human Resource Management
- Management Science and Operations Research
- Marketing
User-Defined Keywords
- Job satisfaction
- Met-expectation
- Organizational commitment
- Organizational justice
- Organizational support