Abstract
Using a sample of 231 students recruited from The Hong Kong Polytechnic University (PolyU), this paper reports the findings of a validation study for the 97-item long-form of the Service Leadership Behavior Scale (SLB-LF-97), which was specifically designed to measure the behavioral characteristics of a quality Service Leader. Results showed that the SLB-LF-97 had high internal consistency and convergent validity. Exploratory factor analysis revealed that 12 factors were extracted from the data, with 65 items retained to form the short-form of the inventory (SLB-SF- 65). Both the long-form (SLB-LF-97) and the short- form (SLB-SF-65) of the scale showed excellent internal consistency, with the latter demonstrating robust conver- gent validity as shown by its significant positive correlation with several theoretically linked constructs.
| Original language | English |
|---|---|
| Pages (from-to) | 427-443 |
| Number of pages | 18 |
| Journal | International Journal of Child and Adolescent Health |
| Volume | 11 |
| Issue number | 4 |
| Publication status | Published - Oct 2018 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
User-Defined Keywords
- Service Leadership Behavior Scale
- convergent validity
- factor analysis
- service leadership education
- scale validation
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