Psychometric properties of the Service Leadership Behavior Scale: Preliminary findings

  • Daniel T.L. Shek*
  • , Lawrence MA
  • , Lin Li
  • , Hildie Leung
  • *Corresponding author for this work

Research output: Contribution to journalJournal articlepeer-review

Abstract

Using a sample of 231 students recruited from The Hong Kong Polytechnic University (PolyU), this paper reports the findings of a validation study for the 97-item long-form of the Service Leadership Behavior Scale (SLB-LF-97), which was specifically designed to measure the behavioral characteristics of a quality Service Leader. Results showed that the SLB-LF-97 had high internal consistency and convergent validity. Exploratory factor analysis revealed that 12 factors were extracted from the data, with 65 items retained to form the short-form of the inventory (SLB-SF- 65). Both the long-form (SLB-LF-97) and the short- form (SLB-SF-65) of the scale showed excellent internal consistency, with the latter demonstrating robust conver- gent validity as shown by its significant positive correlation with several theoretically linked constructs.
Original languageEnglish
Pages (from-to)427-443
Number of pages18
JournalInternational Journal of Child and Adolescent Health
Volume11
Issue number4
Publication statusPublished - Oct 2018

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

User-Defined Keywords

  • Service Leadership Behavior Scale
  • convergent validity
  • factor analysis
  • service leadership education
  • scale validation

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