@inproceedings{1872d803d3b148eaa431fe99a799a76b,
title = "Promoting the effective use of counterfactual generation to tackle negative consumption",
author = "Ho, {Ka Yan} and Kwong, {Jessica Y. Y.}",
year = "2010",
month = oct,
language = "English",
isbn = "9780915552672",
pages = "489--489",
booktitle = "Think big: Big ideas, big findings",
publisher = "Association for Consumer Research",
note = "41st Annual Conference of the Association for Consumer Research, ACR 2010 : Think big - Big ideas, big findings ; Conference date: 06-10-2010 Through 09-10-2010",
}