Practice innovation through technology in the digital age: A grand challenge for social work

Stephanie Cosner Berzin, Jonathan Singer, Chitat Chan

Research output: Book/ReportBook or reportpeer-review


Information and communication technology (ICT) has the potential to
dramatically shift and enhance social work practice in the coming decade.
Integrating technology into social work and creating practice innovations through
ICT will make transformative social change possible. Technology integration can
create practice that includes flexible, on-demand, personal, and individually-
paced services. Potential integration of specific technologies, including gaming,
gamification, mobile technology, social media, robotics, the quantified self, and
wearable technologies represent tremendous potential for practice gains. Beyond
specific technologies, there is the opportunity to transform the social work
profession to be ready to respond to and leverage any technology that becomes
available. This paper delineates these possibilities and the specific goals for
achieving this challenge.
Original languageEnglish
PublisherAmerican Academy of Social Work and Social Welfare
Number of pages22
Publication statusPublished - Oct 2015

Publication series

NameGrand Challenges for Social Work Initiative Working Paper

User-Defined Keywords

  • Technology
  • mobile
  • social media
  • social work practice
  • digital
  • innovation


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