Perspectives towards cultural competence and receptivity to cultural competence training: a qualitative study on healthcare professionals

Daniel W. L. Lai*, Vincent W. P. Lee, Yong Xin Ruan

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    Abstract

    Background: Cultural competence training plays an effective role in improving cultural competence for healthcare professionals, but cultural competence training was found to be insufficient in Hong Kong.

    Aim: This study aims to explore receptivity and readiness of Hong Kong healthcare professionals (nurses, occupational therapists (OTs), and physiotherapists (PTs)) towards cultural competence training.

    Methods: Twenty-three semi-structured interviews were conducted with 7 educators/trainers from tertiary institutions, 2 representatives of professional groups, and 14 managerial and frontline workers. Data were analysed using theoretical thematic analysis.

    Findings: Results show that nurses and PTs have lower levels of cultural competence than OTs owing to insufficient in-depth training and the nature of professional practice, and they expressed lower willingness to receive the training than OTs. However, the staff in these three professions encounter various challenges in serving ethnoculturally diverse groups. Therefore, barriers in receiving cultural competence training and best practice for providing cultural competence training were identified and discussed for these three professions.
    Original languageEnglish
    Article numbere40
    Number of pages8
    JournalPrimary health care research & development
    Volume24
    DOIs
    Publication statusPublished - 26 May 2023

    Scopus Subject Areas

    • Public Health, Environmental and Occupational Health
    • Care Planning

    User-Defined Keywords

    • Hong Kong
    • cultural competence training
    • ethnoculturally diverse patients
    • healthcare professionals
    • professional development

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