TY - JOUR
T1 - Perceptions of intercultural interaction and communication satisfaction
T2 - A study on initial encounters
AU - Chen, Ling
N1 - Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.
PY - 2002/6
Y1 - 2002/6
N2 - This project explored perceptions of intercultural interactions. Data were collected from U.S. undergraduate students shortly after they had a face–to–face, one–on–one conversation with an international student. A 15–item instrument was used to measure perceptions of the intercultural interaction. Study 1 included a principal components factor analysis and isolated three factors of perceptions of intercultural interaction: synchrony, difficulty, and common ground. Further, these dimensions were used to predict communication satisfaction. In Study 2, the factor structure was replicated and overall perceptions of intercultural interaction were found to be positively correlated with communication satisfaction. When used as predictors of communication satisfaction, the three factors combined to account for 70% of variance.
AB - This project explored perceptions of intercultural interactions. Data were collected from U.S. undergraduate students shortly after they had a face–to–face, one–on–one conversation with an international student. A 15–item instrument was used to measure perceptions of the intercultural interaction. Study 1 included a principal components factor analysis and isolated three factors of perceptions of intercultural interaction: synchrony, difficulty, and common ground. Further, these dimensions were used to predict communication satisfaction. In Study 2, the factor structure was replicated and overall perceptions of intercultural interaction were found to be positively correlated with communication satisfaction. When used as predictors of communication satisfaction, the three factors combined to account for 70% of variance.
UR - http://www.scopus.com/inward/record.url?scp=85064802278&partnerID=8YFLogxK
U2 - 10.1080/08934210209367760
DO - 10.1080/08934210209367760
M3 - Journal article
AN - SCOPUS:85064802278
SN - 1522-6514
VL - 21
SP - 133
EP - 147
JO - International Journal of Phytoremediation
JF - International Journal of Phytoremediation
IS - 1
ER -