Organization–Stakeholder Relationships, Crisis Responsibilities, and Crisis-Response Strategies

Iris Wong; Chun Ju Flora Hung

doi:10.4324/9780203877234-19

Organization–Stakeholder Relationships, Crisis Responsibilities, and Crisis-Response Strategies

Iris Wong, Chun Ju Flora Hung

Department of Communication Studies

Research output: Chapter in book/report/conference proceeding › Chapter › peer-review

1 Citation (Scopus)

Abstract

March 2003 was an atypical period to all Hong Kong people, with an atypical outbreak and epidemic spread of an unknown killer disease (i.e., atypical pneumonia or Severe Acute Respiratory Syndrome, SARS), atypical broadcasts of SARS news, an atypical response to health crises from the Hong Kong Special Administrative Region Government (also abbreviated as SAR, HKSAR or Hong Kong Government), professionals, publics, and the whole community. In response to the sudden outbreak of this communicable life-threatening disease and the dramatic rise in death tolls in just a few weeks, the Hong Kong Government took some measures to control the spread of the SARS to allay the public’s fear over the epidemic.

Original language	English
Title of host publication	Public Relations Metrics
Subtitle of host publication	Research and Evaluation
Editors	Betteke van Ruler , Ana Tkalac Vercic , Dejan Vercic
Place of Publication	New York
Publisher	Routledge
Chapter	11
Number of pages	28
Edition	1st
ISBN (Electronic)	9780203877234
ISBN (Print)	9780805862737, 9780805862720
DOIs	https://doi.org/10.4324/9780203877234-19
Publication status	Published - 1 Dec 2007

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Organization–Stakeholder Relationships, Crisis Responsibilities, and Crisis-Response Strategies

Abstract

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