Multiple Criteria Behavioral Decision-Making of Information Technology Projects

This paper explores the behavioral decision-making process of enterprise information technology (IT) projects based on the Analytic Hierarchy Process (AHP). Multiple criteria are formulated through a consultation with senior management and the assessment of the enterprise's operations and competitive environment. The criteria are compared in pairs with respect to the goal of choosing the most appropriate project, and the project alternatives are evaluated in pairs with respect to each of the criteria. A competitive project is identified, because the composite weights resulting from intuitive judgments indicate the relative compatibility of different alternatives with the multiple criteria. The behavior of decision makers throughout the evaluation and decision-making process influences IT project selection.

本文根据层次分析法探讨企业信息技术项目的多目标行为决策过程。面对不断变化的市场环境，管理层客观地评估企业的经管状况及竞争环境，拟定选择信息技术项目的目标和评判标准，并对有关评判标准和候选项目进行比较判断，进而选出与评判标准相适应的项目，在评估和决策过程中决策者的行为影响有关信息技术项目的选择。