Multiple constituencies of trust: A study of the Oman military

Tom Redman, Graham Dietz, Ed SNAPE, Wieke van der Borg

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)

Abstract

This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci.

Original languageEnglish
Pages (from-to)2384-2402
Number of pages19
JournalInternational Journal of Human Resource Management
Volume22
Issue number11
DOIs
Publication statusPublished - Jun 2011

Scopus Subject Areas

  • Strategy and Management
  • Organizational Behavior and Human Resource Management
  • Management of Technology and Innovation

User-Defined Keywords

  • Conceptual/cognitive distance
  • Multiple trust foci
  • Social exchange theory
  • Trust

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