Multiple constituencies of trust: A study of the Oman military

Tom Redman, Graham Dietz, Ed SNAPE, Wieke van der Borg

    Research output: Contribution to journalJournal articlepeer-review

    15 Citations (Scopus)


    This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci.

    Original languageEnglish
    Pages (from-to)2384-2402
    Number of pages19
    JournalInternational Journal of Human Resource Management
    Issue number11
    Publication statusPublished - Jun 2011

    Scopus Subject Areas

    • Strategy and Management
    • Organizational Behavior and Human Resource Management
    • Management of Technology and Innovation

    User-Defined Keywords

    • Conceptual/cognitive distance
    • Multiple trust foci
    • Social exchange theory
    • Trust


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