Misalignment between business and IT strategic objectives in Saudi Arabia public sector organisations

Abulaziz AlGhazi, Mengxiang LI, Tingru Cui, Fosso Wamba Samuel, Jun Shen

    Research output: Chapter in book/report/conference proceedingConference contributionpeer-review

    1 Citation (Scopus)

    Abstract

    Business-IT strategy misalignment is increasingly an important area of concern and interest in organisations around the world including Saudi Arabia (SA). Indeed, the SA government has launched the National Digital Transformation Strategy for 2030 to support all public-sector organisations to improve efficiency and performance. This research aimed to identify and analyse the factors that contribute to business/IT strategy misalignment in Saudi public-sector organisations. This research focused emerged from the need to better understand the business and IT models incorporated in the organisations Saudi Arabia to achieve high performance, quality of service (QoS) and return of investment (ROI). Using a qualitative study design that included semi-structured interviews with eight executive and managerial staff from five public-sector organisations in Saudi Arabia, this study found human, operational and IT system factors all have the potential to contribute to business-IT strategy misalignment. It also found the approaches to misalignment avoidance in Saudi public-sector organisations sometimes lack structure and consistency.

    Original languageEnglish
    Title of host publicationIoTBDS 2018 - Proceedings of the 3rd International Conference on Internet of Things, Big Data and Security
    EditorsVictor Mendez Munoz, Gary Wills, Robert Walters, Farshad Firouzi, Victor Chang
    PublisherSciTePress
    Pages212-220
    Number of pages9
    ISBN (Electronic)9789897582967
    DOIs
    Publication statusPublished - 2018
    Event3rd International Conference on Internet of Things, Big Data and Security, IoTBDS 2018 - Funchal, Madeira, Portugal
    Duration: 19 Mar 201821 Mar 2018

    Publication series

    NameIoTBDS 2018 - Proceedings of the 3rd International Conference on Internet of Things, Big Data and Security
    Volume2018-March

    Conference

    Conference3rd International Conference on Internet of Things, Big Data and Security, IoTBDS 2018
    Country/TerritoryPortugal
    CityFunchal, Madeira
    Period19/03/1821/03/18

    Scopus Subject Areas

    • Software
    • Computer Networks and Communications

    User-Defined Keywords

    • Business and IT Alignment
    • Business and IT Misalignment
    • Business Strategy
    • IT Strategy
    • Public Sector
    • Saudi Arabia

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