Managing wireless communications in taxi services

Victor Liao*

*Corresponding author for this work

    Research output: Contribution to journalConference articlepeer-review

    2 Citations (Scopus)

    Abstract

    This paper describes the wireless communications in the context of taxi service operations. Human-system interaction is necessary to taxi vehicle dispatching. However, the process is influenced by various variables in relation to dispatch data conveyed to drivers, display panel, mechanical noise and vibration. The in-vehicle wireless dispatch interface must be ergonomically designed to cope with environmental influences. The findings have practical implications for managing services operations.

    Original languageEnglish
    Pages (from-to)804-806
    Number of pages3
    JournalProceedings of the International Conference on Electronic Business (ICEB)
    Publication statusPublished - 2005
    Event5th International Conference on Electronic Business, ICEB 2005 - Hong Kong, Hong Kong
    Duration: 5 Dec 20059 Dec 2005

    Scopus Subject Areas

    • Business, Management and Accounting(all)
    • Computer Science(all)

    User-Defined Keywords

    • Service operations
    • Technology management
    • Wireless communications

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