Managing wireless communications in taxi services

Victor LIAO*

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

2 Citations (Scopus)


This paper describes the wireless communications in the context of taxi service operations. Human-system interaction is necessary to taxi vehicle dispatching. However, the process is influenced by various variables in relation to dispatch data conveyed to drivers, display panel, mechanical noise and vibration. The in-vehicle wireless dispatch interface must be ergonomically designed to cope with environmental influences. The findings have practical implications for managing services operations.

Original languageEnglish
Pages (from-to)804-806
Number of pages3
JournalProceedings of the International Conference on Electronic Business (ICEB)
Publication statusPublished - 2005
Event5th International Conference on Electronic Business, ICEB 2005 - Hong Kong, Hong Kong
Duration: 5 Dec 20059 Dec 2005

Scopus Subject Areas

  • Business, Management and Accounting(all)
  • Computer Science(all)

User-Defined Keywords

  • Service operations
  • Technology management
  • Wireless communications


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