Managing Distributor Interchannel and Intrachannel Behavior (Abstract)

    Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

    Abstract

    Marketing channel literature has yet to detail the alternative relationships and strategies channel members can implement, beyond their existing relationships. In supplier–distributor exchanges, for example, a relationship exploitation strategy emphasises a distributor’s commitment to its incumbent supplier, whereas a relationship exploration strategy implies the distributor’s efforts to consider, contact, and seek new suppliers for business opportunities. Drawing from relational governance and social network theories, we postulate that while a relationship exploitation strategy reduces and a relationship exploration strategy increases opportunism, respectively, their effects are contingent on the type of uncertainty and the feature of network in the exchange relations. Integrating dyadic and network views, this study advances extant literature and practice in channel relationship management.
    Original languageEnglish
    Title of host publicationAustralian and New Zealand Marketing Academy Conference (ANZMAC) 2017. Marketing for Impact - Proceedings
    EditorsLinda Robinson, Linda Brennan, Mike Reid
    Place of PublicationMelbourne, Australia
    PublisherAustralian and New Zealand Marketing Academy
    Pages635
    Number of pages1
    Publication statusPublished - Dec 2017
    EventAustralian and New Zealand Marketing Academy Conference, ANZMAC 2017: Marketing for Impact - Melbourne, Australia
    Duration: 4 Dec 20176 Dec 2017
    https://anzmac.wildapricot.org/resources/Documents/ANZMAC%202017%20Conference%20Proceedings.pdf (Conference proceedings)

    Publication series

    NameAustralian and New Zealand Marketing Academy Conference Proceedings
    ISSN (Print)1447-3275

    Conference

    ConferenceAustralian and New Zealand Marketing Academy Conference, ANZMAC 2017
    Country/TerritoryAustralia
    CityMelbourne
    Period4/12/176/12/17
    Internet address

    User-Defined Keywords

    • channel management
    • relationship strategies
    • opportunism

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