Banks in Pacific-rim countries have widely and aggressively used retail banking and branch networking to provide services. However, it is widely believed that Machiavellianism is counter to conservative banking practices. This paper reports the research findings of the Machiavellian orientation of retail banking executives in Hong Kong and the relationship between Machiavellianism and job satisfaction in the banking sector. The results indicate that a relation between Machiavellianism and job satisfaction, but not career satisfaction, exists in retail banking executives.
Scopus Subject Areas
- Social Psychology
- Applied Psychology
- Management Science and Operations Research
- Organizational Behavior and Human Resource Management
- Hong Kong