Literature derived reference models for the adoption of online shopping

Ludwig M K CHANG*, Waiman Cheung, Vincent S. Lai

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    391 Citations (Scopus)


    The aim of the authors of this paper was to identify areas that would aid in developing a better understanding of the dynamics of a customer's decision to shop online. To accomplish this, a review of the empirical studies on the antecedents of online shopping was performed. From an extensive literature search, a total of 45 relevant articles were identified. The factors that have been investigated in these studies were classified according to their similarity and patterns of their findings were identified and analyzed.

    Original languageEnglish
    Pages (from-to)543-559
    Number of pages17
    JournalInformation and Management
    Issue number4
    Publication statusPublished - May 2005

    Scopus Subject Areas

    • Management Information Systems
    • Information Systems
    • Information Systems and Management

    User-Defined Keywords

    • Electronic commerce
    • Online consumer behavior
    • Online shopping
    • Online trust
    • Technology adoption


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