Literature derived reference models for the adoption of online shopping

Ludwig M K CHANG; Waiman Cheung; Vincent S. Lai

doi:10.1016/S0378-7206(04)00051-5

Literature derived reference models for the adoption of online shopping

Ludwig M K CHANG^*, Waiman Cheung, Vincent S. Lai

^*Corresponding author for this work

Research output: Contribution to journal › Journal article › peer-review

394 Citations (Scopus)

Abstract

The aim of the authors of this paper was to identify areas that would aid in developing a better understanding of the dynamics of a customer's decision to shop online. To accomplish this, a review of the empirical studies on the antecedents of online shopping was performed. From an extensive literature search, a total of 45 relevant articles were identified. The factors that have been investigated in these studies were classified according to their similarity and patterns of their findings were identified and analyzed.

Original language	English
Pages (from-to)	543-559
Number of pages	17
Journal	Information and Management
Volume	42
Issue number	4
DOIs	https://doi.org/10.1016/S0378-7206(04)00051-5
Publication status	Published - May 2005

Scopus Subject Areas

Management Information Systems
Information Systems
Information Systems and Management

User-Defined Keywords

Electronic commerce
Online consumer behavior
Online shopping
Online trust
Technology adoption

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/S0378-7206(04)00051-5

Cite this

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AU - Lai, Vincent S.

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N2 - The aim of the authors of this paper was to identify areas that would aid in developing a better understanding of the dynamics of a customer's decision to shop online. To accomplish this, a review of the empirical studies on the antecedents of online shopping was performed. From an extensive literature search, a total of 45 relevant articles were identified. The factors that have been investigated in these studies were classified according to their similarity and patterns of their findings were identified and analyzed.

AB - The aim of the authors of this paper was to identify areas that would aid in developing a better understanding of the dynamics of a customer's decision to shop online. To accomplish this, a review of the empirical studies on the antecedents of online shopping was performed. From an extensive literature search, a total of 45 relevant articles were identified. The factors that have been investigated in these studies were classified according to their similarity and patterns of their findings were identified and analyzed.

KW - Electronic commerce

KW - Online consumer behavior

KW - Online shopping

KW - Online trust

KW - Technology adoption

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DO - 10.1016/S0378-7206(04)00051-5

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ER -

Literature derived reference models for the adoption of online shopping

Abstract

Scopus Subject Areas

User-Defined Keywords

UN SDGs

Access to Document

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