“Listen to Music, Listen to Yourself”: Design of a Conversational Agent to Support Self-Awareness While Listening to Music

Wanling Cai, Yucheng Jin, Xianglin Zhao, Li Chen

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

5 Citations (Scopus)

Abstract

Music can affect the human brain and cognition. Melodies and lyrics that resonate with us can awaken our inner feelings and thoughts; being in touch with these feelings and expressing them allow us to understand ourselves better and increase our self-awareness. To support self-awareness elicited by music, we designed a novel conversational agent (CA) that guides users to become self-aware and express their thoughts when they listen to music. Moreover, we investigated two prominent design factors in the CA, proactive guidance and social information. We then conducted a 2x2 between-subjects experiment (N = 90) to investigate how the two design factors affect self-awareness, user acceptance, and mental well-being. The results of a five-day user study reveal that high proactive guidance and social information increased self-awareness, but high proactive guidance tended to influence perceived autonomy and usefulness negatively. Further, users’ subjective feedback revealed the CA’s potential to support mental well-being.
Original languageEnglish
Title of host publicationCHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
EditorsAlbrecht Schmidt, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters, Stefanie Mueller, Julie R. Williamson, Max L. Wilson
PublisherAssociation for Computing Machinery (ACM)
Pages1–19
Number of pages19
ISBN (Electronic)9781450394215
ISBN (Print)9781450394215
DOIs
Publication statusPublished - 19 Apr 2023
Event2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023
https://dl.acm.org/doi/proceedings/10.1145/3544548

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23
Internet address

Scopus Subject Areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

User-Defined Keywords

  • Listening to music
  • chatbot
  • emotional well-being
  • self-determination theory
  • user engagement

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