TY - GEN
T1 - Linguistic Markers of Emotional Attachment in AI Companion Chatbot Interactions: A Mixed-Methods Analysis of Dependency Patterns in Negative Emotion Conversations
AU - Li, Hiu Laam
AU - Wong, Yuet Yau
N1 - Publisher copyright:
© 2027 The Author(s), under exclusive license to Springer Nature Switzerland AG
PY - 2026/7/19
Y1 - 2026/7/19
N2 - Between 2022 and mid-2025, AI companion apps surged by 700%. As artificial intelligence increasingly mediates communication, therapy and companion chatbots have become leading uses of generative AI. However, these technologies are released globally without regulatory oversight or empirical research on mental health outcomes. This study investigates how AI companion chatbots influence emotional attachment patterns among users, focusing on linguistic markers of dependency in negative emotion conversations. Using mixed methods, we analyzed 6,030 English conversations from an AI chatbot dataset. VADER sentiment analysis classified 1,243 (20.6%) as negative emotion conversations. An emotional attachment framework across five categories (loneliness, need_support, emotional_bond, mental_health, dependency) quantified attachment language through keyword and phrase matching. Among negative conversations, 4.1% (n = 51) exhibited high attachment scores. Users wrote shorter messages during negative states (mean = 76.72 words) versus positive interactions (mean = 143.13 words), while AI responses remained consistently lengthy (mean = 187.09 words). Linguistic analysis through word frequency, bigram/trigram extraction, and word cloud visualization revealed systematic dependency patterns. A stratified subsample of 100 conversations underwent detailed severity classification. Analysis of high-attachment conversations revealed limited AI boundary-setting or professional referrals. A small but significant subset of users displays linguistic markers of emotional dependency during negative emotional states. Findings underscore urgent needs for design safeguards, regulatory frameworks, and longitudinal research to balance emotional support with user protection.
AB - Between 2022 and mid-2025, AI companion apps surged by 700%. As artificial intelligence increasingly mediates communication, therapy and companion chatbots have become leading uses of generative AI. However, these technologies are released globally without regulatory oversight or empirical research on mental health outcomes. This study investigates how AI companion chatbots influence emotional attachment patterns among users, focusing on linguistic markers of dependency in negative emotion conversations. Using mixed methods, we analyzed 6,030 English conversations from an AI chatbot dataset. VADER sentiment analysis classified 1,243 (20.6%) as negative emotion conversations. An emotional attachment framework across five categories (loneliness, need_support, emotional_bond, mental_health, dependency) quantified attachment language through keyword and phrase matching. Among negative conversations, 4.1% (n = 51) exhibited high attachment scores. Users wrote shorter messages during negative states (mean = 76.72 words) versus positive interactions (mean = 143.13 words), while AI responses remained consistently lengthy (mean = 187.09 words). Linguistic analysis through word frequency, bigram/trigram extraction, and word cloud visualization revealed systematic dependency patterns. A stratified subsample of 100 conversations underwent detailed severity classification. Analysis of high-attachment conversations revealed limited AI boundary-setting or professional referrals. A small but significant subset of users displays linguistic markers of emotional dependency during negative emotional states. Findings underscore urgent needs for design safeguards, regulatory frameworks, and longitudinal research to balance emotional support with user protection.
KW - AI companion chatbots
KW - VADER
KW - dependency
KW - emotional attachment
KW - mental health
KW - mixed methods
KW - natural language processing
KW - sentiment analysis
UR - https://www.scopus.com/pages/publications/105046167194
U2 - 10.1007/978-3-032-33381-0_15
DO - 10.1007/978-3-032-33381-0_15
M3 - Conference proceeding
SN - 9783032333803
T3 - Communications in Computer and Information Science
SP - 195
EP - 213
BT - Multidisciplinary Social Networks Research
A2 - Liberona, Dario
A2 - Nguyen, Luong Vuong
A2 - Ting, I-Hsien
A2 - Wang, Kai
PB - Springer Cham
T2 - 13th International Conference, MISNC 2026
Y2 - 10 August 2026 through 12 August 2026
ER -