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Linguistic Markers of Emotional Attachment in AI Companion Chatbot Interactions: A Mixed-Methods Analysis of Dependency Patterns in Negative Emotion Conversations

  • Hiu Laam Li*
  • , Yuet Yau Wong*
  • *Corresponding author for this work

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

Abstract

Between 2022 and mid-2025, AI companion apps surged by 700%. As artificial intelligence increasingly mediates communication, therapy and companion chatbots have become leading uses of generative AI. However, these technologies are released globally without regulatory oversight or empirical research on mental health outcomes. This study investigates how AI companion chatbots influence emotional attachment patterns among users, focusing on linguistic markers of dependency in negative emotion conversations. Using mixed methods, we analyzed 6,030 English conversations from an AI chatbot dataset. VADER sentiment analysis classified 1,243 (20.6%) as negative emotion conversations. An emotional attachment framework across five categories (loneliness, need_support, emotional_bond, mental_health, dependency) quantified attachment language through keyword and phrase matching. Among negative conversations, 4.1% (n = 51) exhibited high attachment scores. Users wrote shorter messages during negative states (mean = 76.72 words) versus positive interactions (mean = 143.13 words), while AI responses remained consistently lengthy (mean = 187.09 words). Linguistic analysis through word frequency, bigram/trigram extraction, and word cloud visualization revealed systematic dependency patterns. A stratified subsample of 100 conversations underwent detailed severity classification. Analysis of high-attachment conversations revealed limited AI boundary-setting or professional referrals. A small but significant subset of users displays linguistic markers of emotional dependency during negative emotional states. Findings underscore urgent needs for design safeguards, regulatory frameworks, and longitudinal research to balance emotional support with user protection.
Original languageEnglish
Title of host publicationMultidisciplinary Social Networks Research
Subtitle of host publication13th International Conference, MISNC 2026, Danang, Vietnam, August 10–12, 2026, Proceedings, Part II
EditorsDario Liberona, Luong Vuong Nguyen, I-Hsien Ting, Kai Wang
PublisherSpringer Cham
Chapter15
Pages195-213
Number of pages19
Edition1st
ISBN (Electronic)9783032333810
ISBN (Print)9783032333803
DOIs
Publication statusPublished - 19 Jul 2026
Event13th International Conference, MISNC 2026 - Danang, Viet Nam
Duration: 10 Aug 2026 → 12 Aug 2026

Publication series

NameCommunications in Computer and Information Science
PublisherSpringer Cham
Volume3092
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937
NameInternational Conference on Multidisciplinary Social Networks Research
PublisherSpringer Cham

Conference

Conference13th International Conference, MISNC 2026
Country/TerritoryViet Nam
CityDanang
Period10/08/26 → 12/08/26

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being
  2. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

User-Defined Keywords

  • AI companion chatbots
  • VADER
  • dependency
  • emotional attachment
  • mental health
  • mixed methods
  • natural language processing
  • sentiment analysis

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