Levels of Public Trust as the driver of Citizens' Perceptions of Smart Cities: The case of Hong Kong

Calvin Ming Tsun Lai; Alistair Cole

doi:10.1016/j.procs.2022.09.250

Levels of Public Trust as the driver of Citizens' Perceptions of Smart Cities: The case of Hong Kong

Calvin Ming Tsun Lai^*, Alistair Cole

^*Corresponding author for this work

Research output: Contribution to journal › Conference article › peer-review

4 Citations (Scopus)

49 Downloads (Pure)

Abstract

Social dynamic is gaining attention while discussing the holism of smart city development. Using Hong Kong’s smart city development as the case study, this paper aims to discover the influence of public trust on citizens’ perception of Hong Kong’s smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy.

Original language	English
Pages (from-to)	1919-1926
Number of pages	8
Journal	Procedia Computer Science
Volume	207
DOIs	https://doi.org/10.1016/j.procs.2022.09.250
Publication status	Published - 19 Oct 2022
Event	26th International Conference on Knowledge-Based and Intelligent Information & Engineering Systems - Verona, Italy Duration: 7 Sept 2022 → 9 Sept 2022 http://kes2022.kesinternational.org/ (Conference website) http://kes2022.kesinternational.org/KES22_programme_v5b.pdf (Conference program) https://www.sciencedirect.com/journal/procedia-computer-science/vol/207/suppl/C (Conference proceedings)

Scopus Subject Areas

General Social Sciences

User-Defined Keywords

citizen perception
digital trust
public trust
smart city development
smart city ranking

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.procs.2022.09.250

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title = "Levels of Public Trust as the driver of Citizens' Perceptions of Smart Cities: The case of Hong Kong",

abstract = "Social dynamic is gaining attention while discussing the holism of smart city development. Using Hong Kong{\textquoteright}s smart city development as the case study, this paper aims to discover the influence of public trust on citizens{\textquoteright} perception of Hong Kong{\textquoteright}s smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy.",

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author = "Lai, {Calvin Ming Tsun} and Alistair Cole",

note = "Funding Information: The project T“ rust and the Smart City” was funded by Hong Kong Baptist University as part of the Faculty Niche Research Area (RC-SOSC-19/20-01). Alistair Cole is the Principal Investigator. We thank Hong Kong Baptist University for its financial support. There is no conflict of interest involved. Publisher Copyright: {\textcopyright} 2022 The Authors. Published by Elsevier B.V.; 26th International Conference on Knowledge-Based and Intelligent Information & Engineering Systems, KES 2022 ; Conference date: 07-09-2022 Through 09-09-2022",

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doi = "10.1016/j.procs.2022.09.250",

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url = "http://kes2022.kesinternational.org/, http://kes2022.kesinternational.org/KES22_programme_v5b.pdf, https://www.sciencedirect.com/journal/procedia-computer-science/vol/207/suppl/C",

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AU - Cole, Alistair

N1 - Funding Information: The project T“ rust and the Smart City” was funded by Hong Kong Baptist University as part of the Faculty Niche Research Area (RC-SOSC-19/20-01). Alistair Cole is the Principal Investigator. We thank Hong Kong Baptist University for its financial support. There is no conflict of interest involved. Publisher Copyright: © 2022 The Authors. Published by Elsevier B.V.

PY - 2022/10/19

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N2 - Social dynamic is gaining attention while discussing the holism of smart city development. Using Hong Kong’s smart city development as the case study, this paper aims to discover the influence of public trust on citizens’ perception of Hong Kong’s smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy.

AB - Social dynamic is gaining attention while discussing the holism of smart city development. Using Hong Kong’s smart city development as the case study, this paper aims to discover the influence of public trust on citizens’ perception of Hong Kong’s smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy.

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KW - digital trust

KW - public trust

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KW - smart city ranking

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Levels of Public Trust as the driver of Citizens' Perceptions of Smart Cities: The case of Hong Kong

Abstract

Scopus Subject Areas

User-Defined Keywords

UN SDGs

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