Levels of Public Trust as the driver of Citizens' Perceptions of Smart Cities: The case of Hong Kong

Calvin Ming Tsun Lai*, Alistair Cole

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

Abstract

Social dynamic is gaining attention while discussing the holism of smart city development. Using Hong Kong’s smart city development as the case study, this paper aims to discover the influence of public trust on citizens’ perception of Hong Kong’s smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy.
Original languageEnglish
Pages (from-to)1919-1926
Number of pages8
JournalProcedia Computer Science
Volume207
DOIs
Publication statusPublished - 19 Oct 2022
Event26th International Conference on Knowledge-Based and Intelligent Information & Engineering Systems - Verona, Italy
Duration: 7 Sep 20229 Sep 2022
http://kes2022.kesinternational.org/ (Conference website)
http://kes2022.kesinternational.org/KES22_programme_v5b.pdf (Conference program)
https://www.sciencedirect.com/journal/procedia-computer-science/vol/207/suppl/C (Conference proceedings)

Scopus Subject Areas

  • Social Sciences(all)

User-Defined Keywords

  • citizen perception
  • digital trust
  • public trust
  • smart city development
  • smart city ranking

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