Abstract
The aim of this study was to identify some structural and cultural barriers to employees' trust in management. Multilevel analyses of data from 160,577 employees in 46 countries suggested that job formalization is negatively associated with trust in management, especially in individualistic countries, and that this relationship is mediated by less open employee-management communication. By contrast, in collectivistic countries no strong link was found between job formalization and both trust and open communication.
| Original language | English |
|---|---|
| Pages (from-to) | 221-242 |
| Number of pages | 22 |
| Journal | International Journal of Cross Cultural Management |
| Volume | 6 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - Aug 2006 |
Scopus Subject Areas
- Business and International Management
- Cultural Studies
- Arts and Humanities (miscellaneous)
- Organizational Behavior and Human Resource Management
User-Defined Keywords
- Individualism
- Job formalization
- Open communication
- Trust