Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services across Cultures
Kimmy Wa Chan, Chi Kin (Bennett) Yim, Simon S.K. Lam
Research output: Contribution to journal › Journal article › peer-review
825Citations
(Scopus)
Fingerprint
Dive into the research topics of 'Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services across Cultures'. Together they form a unique fingerprint.