TY - JOUR
T1 - Internal/employee communication and organizational effectiveness
T2 - A study of Chinese corporations in transition
AU - Chen, Ni
N1 - Funding Information:
* Ni Chen holds an associate professorship in the Department of Communications Studies, Hong Kong Baptist University. With a Ph.D. in Mass Communications–Journalism from the E.W. Scripps School of Journalism, Ohio University, in 1992, she taught at universities in the United States from 1992 to 2001. Her research interest falls largely in the areas of Public Relations, International Communication, Organizational and Corporate Communications, etc. In addition to a co-edited book, International Public Relations: A Comparative Analysis, her research works have been published in such journals as, Public Relations Review, Public Relations Quarterly, International Communication Bulletin, Asian Journal of Communication, Journalism Educator, Newspaper Research Journal, etc. This author also wishes to acknowledge a research grant support by Research Grant Council, Government of Hong Kong Special Administrative Region in 2003–2005.
PY - 2008/2
Y1 - 2008/2
N2 - This study has probed into the insights of possible contributions to the overall organizational effectiveness that internal/employee communication may render, and also identified possible key factors that communication effects may hinge on. The result of this study reveals that the relationship between internal/employee communication and corporate effectiveness is more significant than what has previously been assumed. This study thereby suggests that as Chinese corporations prepare themselves to become viable 'game players' in the new world economy, sufficient attention must be paid to improving internal/ employee communication. This study has also tested James Grunig's 'Excellence Theory' against Chinese corporations' move toward communication excellence in recent years. Closely examining Chinese corporations' communication structure and operation, this study has found that the integration of employee/internal communication into managerial structure and practice holds as one of the keys, proposing that corporate communicators shall become part of the organization's dominant coalition so as to insure communication excellence, leading up to overall organizational effectiveness.
AB - This study has probed into the insights of possible contributions to the overall organizational effectiveness that internal/employee communication may render, and also identified possible key factors that communication effects may hinge on. The result of this study reveals that the relationship between internal/employee communication and corporate effectiveness is more significant than what has previously been assumed. This study thereby suggests that as Chinese corporations prepare themselves to become viable 'game players' in the new world economy, sufficient attention must be paid to improving internal/ employee communication. This study has also tested James Grunig's 'Excellence Theory' against Chinese corporations' move toward communication excellence in recent years. Closely examining Chinese corporations' communication structure and operation, this study has found that the integration of employee/internal communication into managerial structure and practice holds as one of the keys, proposing that corporate communicators shall become part of the organization's dominant coalition so as to insure communication excellence, leading up to overall organizational effectiveness.
UR - http://www.scopus.com/inward/record.url?scp=37049030196&partnerID=8YFLogxK
U2 - 10.1080/10670560701693146
DO - 10.1080/10670560701693146
M3 - Journal article
AN - SCOPUS:37049030196
SN - 1067-0564
VL - 17
SP - 167
EP - 189
JO - Journal of Contemporary China
JF - Journal of Contemporary China
IS - 54
ER -