Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration

Xinping SHI, Victor LIAO*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

27 Citations (Scopus)

Abstract

The objective of this paper is to examine the relationships of relational governance, e-business integration, and operational performance in a supply chain context. We operationalize relational governance with inter-firm dependence and inter-firm trust to build a structural model. The empirical analysis of our survey data collected from manufacturing firms reveals that e-business integration significantly mediates the effects of inter-firm dependence and inter-firm trust on operational performance. The present work justifies the mediating mechanism of e-business integration and advances the understanding of the impact of relational governance on operational performance. The findings contribute to research and practice in e-business and supply chain management.

Original languageEnglish
Pages (from-to)943-950
Number of pages8
JournalInformation and Management
Volume52
Issue number8
DOIs
Publication statusPublished - 1 Dec 2015

Scopus Subject Areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

User-Defined Keywords

  • E-business integration
  • Inter-firm dependence
  • Inter-firm trust
  • Operational performance
  • Relational governance

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