Abstract
The objective of this paper is to examine the relationships of relational governance, e-business integration, and operational performance in a supply chain context. We operationalize relational governance with inter-firm dependence and inter-firm trust to build a structural model. The empirical analysis of our survey data collected from manufacturing firms reveals that e-business integration significantly mediates the effects of inter-firm dependence and inter-firm trust on operational performance. The present work justifies the mediating mechanism of e-business integration and advances the understanding of the impact of relational governance on operational performance. The findings contribute to research and practice in e-business and supply chain management.
| Original language | English |
|---|---|
| Pages (from-to) | 943-950 |
| Number of pages | 8 |
| Journal | Information and Management |
| Volume | 52 |
| Issue number | 8 |
| DOIs | |
| Publication status | Published - 1 Dec 2015 |
Scopus Subject Areas
- Management Information Systems
- Information Systems
- Information Systems and Management
User-Defined Keywords
- E-business integration
- Inter-firm dependence
- Inter-firm trust
- Operational performance
- Relational governance