TY - JOUR
T1 - Influence of Managerial Treatment Facets on Volunteer Satisfaction and Turnover Intention of LPGA Volunteers
AU - Andrew, Damon P.S.
AU - Kim, May
AU - Kim, Seungmo
PY - 2011/7
Y1 - 2011/7
N2 - This study’s purpose was to examine the impact of leader-member exchange (LMX) and perceived organizational support (POS) on volunteer satisfaction and turnover intention of LPGA volunteers. Volunteers (N = 182) participated in a survey, and structural equation modeling results showed that the paths between LMX and volunteer satisfaction (β = .174, p < .05), POS and volunteer satisfaction (β = .551, p < .001), and volunteer satisfaction and volunteer turnover intention (β = .386, p < .001) were significant. Results suggest volunteers are more likely to be satisfied with their volunteer jobs/tasks when high levels of POS and LMX are present. In turn, high levels of volunteer satisfaction tend to lower volunteers' turnover intention.
AB - This study’s purpose was to examine the impact of leader-member exchange (LMX) and perceived organizational support (POS) on volunteer satisfaction and turnover intention of LPGA volunteers. Volunteers (N = 182) participated in a survey, and structural equation modeling results showed that the paths between LMX and volunteer satisfaction (β = .174, p < .05), POS and volunteer satisfaction (β = .551, p < .001), and volunteer satisfaction and volunteer turnover intention (β = .386, p < .001) were significant. Results suggest volunteers are more likely to be satisfied with their volunteer jobs/tasks when high levels of POS and LMX are present. In turn, high levels of volunteer satisfaction tend to lower volunteers' turnover intention.
UR - https://americanpresspublishers.com/IJSMContents2011.html
M3 - Journal article
SN - 1546-234X
VL - 12
SP - 327
EP - 343
JO - International Journal of Sport Management
JF - International Journal of Sport Management
IS - 3
ER -