Abstract
This study’s purpose was to examine the impact of leader-member exchange (LMX) and perceived organizational support (POS) on volunteer satisfaction and turnover intention of LPGA volunteers. Volunteers (N = 182) participated in a survey, and structural equation modeling results showed that the paths between LMX and volunteer satisfaction (β = .174, p < .05), POS and volunteer satisfaction (β = .551, p < .001), and volunteer satisfaction and volunteer turnover intention (β = .386, p < .001) were significant. Results suggest volunteers are more likely to be satisfied with their volunteer jobs/tasks when high levels of POS and LMX are present. In turn, high levels of volunteer satisfaction tend to lower volunteers' turnover intention.
| Original language | English |
|---|---|
| Pages (from-to) | 327-343 |
| Number of pages | 17 |
| Journal | International Journal of Sport Management |
| Volume | 12 |
| Issue number | 3 |
| Publication status | Published - Jul 2011 |
| Externally published | Yes |