Impact of computerization on firm performance: A case of Shanghai manufacturing enterprises

Ying Chu NG*, Ludwig M K CHANG

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    16 Citations (Scopus)


    The impact of computer-related input on firm productivity is not well understood in the developing world, including China. The present study contributes to this area by analyzing data collected from a sample of Shanghai manufacturing enterprises. Adopting a Cobb-Douglas production function, we find a positive relationship between computer personnel and enterprise output. The efficiency of enterprises, however, was shown to be generally low according to data envelopment analysis. The level of computerization was shown to make a positive contribution to improving efficiency in non-state-owned enterprises in both heavy and light industries. This was also shown to be the case for state-owned enterprises in heavy industry.

    Original languageEnglish
    Pages (from-to)1029-1037
    Number of pages9
    JournalJournal of the Operational Research Society
    Issue number10
    Publication statusPublished - Oct 2003

    Scopus Subject Areas

    • Management Information Systems
    • Strategy and Management
    • Management Science and Operations Research
    • Marketing

    User-Defined Keywords

    • Computerization in developing countries
    • Data envelopment analysis
    • Performance measurement


    Dive into the research topics of 'Impact of computerization on firm performance: A case of Shanghai manufacturing enterprises'. Together they form a unique fingerprint.

    Cite this